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Terms and Conditions

Terms and Conditions

This website and Harlem Doors services are offered to you, conditional on your acceptance of the following terms. These terms are included our privacy policy. This agreement shall hereby be classified as the “Terms and Conditions”. Your usage of this website or submission of service requests via telephone, mobile or push to talk buttons will confirm your agreement to all the terms, conditions and notices of this agreement. If you have any questions regarding these terms and conditions, you may contact Harlem Doors at the phone number listed on home page. We retain the right to amend these terms and conditions at any time by posting a revised version. These terms and conditions were last updated on August 15, 2016.

Harlem Doors offers consumers access to choose to receive services for professional locksmith technicians. The technicians are solely responsible for the management of their business operations, including DBA registrations, licensing, taxes, pricing, guarantees, and services provided. Harlem Doors functions as a marketing and advertising service which offers consumers the benefit of getting connected with a professional locksmith in their area.

Use Of Harlem Doors Services and Prohibited Uses

You acknowledge and agree that your use of Harlem Doors is for your personal use and not for advertising, marketing or sales related purposes. You may not use Harlem Doors to recreate or compete with Harlem Doors, to solicit or harass Harlem Doors service technicians, or for any other purpose not mentioned herein. You acknowledge that by deliberately violating the foregoing may result in significant damages, and you agree that to be held liable to Harlem Doors for any such damages, and furthermore will indemnify Harlem Doors in the event of any third party claims against Harlem Doors based on or arising from your violation of the foregoing. If it is determined or suspected by Harlem Doors in its sole discretion that you are misusing or attempting to misuse or circumvent the Harlem Doors services or system, or are using or attempting to use them for any inappropriate or non-personal purposes, including but not limited to activities such as hacking, scraping content, infiltrating, fraud, advertising, jamming or spamming, Harlem Doors reserves the right, in its sole discretion, to immediately terminate your access without notice and to initiate without notice appropriate legal actions or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies.

Satisfaction Guaranteed Explained

Should you have a dispute with any locksmith technician and you are not satisfied with the services you were provided by the technician, you may address such disputes with the service technician directly. If no satisfactory conclusion is reached you may contact Harlem Doors in order to further discuss a satisfactory resolution to your claim. We reserve the right to determine the final decision regarding your entitlement to a full refund of the services. It is in our best interest that each client of Harlem Doors is satisfied with the services that are provided.

Release From Damages or Claims

YOU HEREBY AGREE TO RELEASE HARLEM DOORS (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES AND AGENTS) FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH OUR SERVICE.

General Provisions

You acknowledge and agree that Harlem Doors services are provided to you on an “AS IS” basis without any warranty whatsoever, and your sole and exclusive remedy, and Harlem Doors’ sole obligation to you or any third party for any claim arising out of your use of the Harlem Doors services or the Harlem Doors or apps, is that you are free to discontinue your use of the Harlem Doors services or the Harlem Doors website, or you may contact us to discuss a refund of the services you received. Inquiries regarding a service refund should be initially addressed to the locksmith who provided service, in the event that you are not satisfied with the options provided by the locksmith you can contact Harlem Doors in order to further discuss receiving a full refund of the services that you were provided.

EXCEPT AS SET FORTH HEREIN, HARLEM DOORS DISCLAIMS ANY IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND YOU AGREE THAT HARLEM DOORS SHALL HAVE NO LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), EXEMPLARY OR PUNITIVE DAMAGES (EVEN IF HARLEM DOORS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF THIS AGREEMENT OR ANY CONSEQUENCES WHICH FLOW FROM IT. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES AND PROVINCES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

The terms and conditions will inure to the benefit of Harlem Doors’ successors, assigns and licensees. If any provision of these terms and conditions shall be deemed unlawful, void or unenforceable, for any reason, by any court of competent jurisdiction that provision shall be modified in order to make it enforceable, while maintaining the spirit of the provision. Alternatively, if modification is not possible, such provision shall be stricken and shall not affect the validity and enforceability of the remaining terms. The failure of Harlem Doors to exercise or enforce any right or provision of the terms and conditions shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Harlem Doors services or the terms and conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the terms and conditions are for convenience only and have no legal or contractual effect.